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Dana Conference Center : Mission Statement

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Dana Conference Center
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Mission Statement
The mission of the Dana Conference Center is to provide a quality environment for meetings where adult learners can focus on attaining new information. The staff will position themselves to adapt to the customer's changing needs through continuous quality monitoring and improvement practices.

Quality

The people, products and services of the Dana Conference Center should reflect the effort to provide customers with the highest level of quality. If you are dissatisfied at any time, we invite your comments so that we can make adjustments which will meet your expectations. A large quantity of our business is "repeat" business. We believe that is a reflection of the processes we use to deliver this high level of service to the guests and meeting planners who use this center.
Page updated: December 14, 2006
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